IT solutions provider Rahi leverages technology in their services

Global tech companies want an IT infrastructure that can support their business needs around the clock. It starts with an all-encompassing IT strategy that establishes a unified environment across sites while allowing for local needs to be met.

Every firm requires a security analyst to ensure that their system is secure given the rise in cyber-attacks. These security analysts must secure private company servers, protect the confidential data of governmental organizations, and other cybersecurity-related difficulties.

Rahi’s whole suite of IT solutions and services is designed to provide businesses with state-of-the-art IT infrastructure.

In an interview with SaaS Industry, Rohit Singal, VP – India, Rahi talks about Rahi’s offering, cybersecurity data center and cloud computing.

What is Rahi’s offering, and how is it different from its competitors?

Given the ever-changing environment, more so in recent years, technology has become increasingly dynamic, hence there is a need to understand a business’ requirements and devise a resilient and agile architecture. To address this need gap, Rahi was co-founded in 2012 by Sushil Goyal, Tarun Raisoni, and Rashi Mehta. The purpose was to provide end-to-end global IT solutions that could help businesses convert long-term goals into success. The founders continue to focus on harnessing the ongoing evolution of technologies and facilitating the building of businesses with enhanced productivity and profitability.

Rahi is a provider of innovative technologies that are aligned with an organization’s IT needs and offer a tailor-made solution. We have a presence on 6 continents, across 22 countries, and 32 cities with 1000+ customers, over a span of 10 years. Rahi is elevating digital transformation to create integrated IT environments and drive competitive advantages.  The company provides a full lifecycle of technology solutions, from assessment, architecture, design, implementation, and managed services, to professional services and support. Their products and solutions comprise:

Data Center: Our data center infrastructure solutions help enterprises build an IT environment to meet increasing business demands while factoring in agility and dependability.

Enterprise IT Infrastructure: Our enterprise IT services extend from data center infrastructure management (DCIM) solutions, server consolidation, and virtualization to storage and asset management.

Networking & Security: We provide assessments for security, simultaneously scanning the network for cyber breaches and delivering a threat intelligence report. We brief the clients about security incidents and provide a cyber threat assessment for better security measures.

Cloud Infrastructure: Our expertise in designing and implementing private or hybrid cloud environments using existing or new infrastructure has helped many businesses maintain visibility and control of workloads ensuring performance.

Audio/Video: We offer A/V products that can help to communicate, entertain and increase engagement and enhance collaboration. We enable businesses with flexible options that can be tailored to each specific environment. 

Global Services and Logistics: We also offer logistics services that include product assembly, packaging, tracking and security. Together, these capabilities enable us to deliver multivendor IT solutions across geopolitical boundaries, helping customers operate efficiently and effectively in every market they serve. 

Organizations need to adopt a new technology consumption model that is relevant to today’s business requirements. Robust IT solutions and a trusted strategic partner, preparedness for the future, and agile and flexible network architecture will make this vision a reality. 

We are a provider of integrated IT solutions. As a technology enabler, which delivers solutions and services that maximize the performance, scalability, and efficiency of today’s integrated environment, we stand for six core values:

  • Customer First: Customer is everything to us and their success is our top priority
  • Integrity and Ethics: We are true believers in integrity and ethics and we don’t compromise with them
  • Trust and Support: We trust and support each other and believe in teamwork
  • Open, Constructive Feedback: We listen to our team members while carrying out day-to-day operations and are open to new ideas and thoughts for business growth 
  • Pursuit of Opportunity: We provide our team the flexibility to pursue opportunities where others say “no.” We review opportunities with everyone to ensure they align with our values and objectives
  • Giving Back: We strive to give back to the communities where we live and work

Cyber security has witnessed a change during the pandemic. What do you see as the future of cyber security?

India’s Cyber Security market stood at USD 2200.23 million in FY2021 and is forecast to grow at a CAGR of 8.05% by FY2027. Rising cyber-attacks, hacking, phishing, snooping etc. along with migration to the cloud, have led to the growth of the cybersecurity market in India.  Other factors that are driving the cybersecurity market growth include increased target-based cyberattacks on businesses causing an operational disturbance, rising demand for IoT security solutions, increased data breaches, and growing concerns for cyberattacks on critical infrastructure. Cyber security also helps in improving the enterprise’s overall security mechanisms with the help of a better information framework that results in increased productivity and profitability. 

Innovative antivirus solutions have become essential to 0live streaming and eLearning. The pandemic has fast-tracked the movement toward the cloud and as a result, cloud-based cyber-security has also evolved before time. Cybersecurity has now become the main topic for discussion in the boardroom and companies are investing extensively in robust cybersecurity products. The government is focusing on growing and supporting Indian cybersecurity companies through facilitating incubation and acceleration programs, funding opportunities, new products through use cases, a robust talent pool, and helping start-ups to set up offices in other parts of the world. India is becoming a trusted partner of choice for providing cybersecurity services and products worldwide. The cybersecurity solutions market will be gaining prominence and flourishing in the years to come. 

Please elaborate on strategic partnerships in India with brands such as Zoom.

During the time when Zoom came under the spotlight worldwide, we had been helping the company to deliver a complete, unified communications portfolio that includes audio and video solutions. We have been helping businesses to easily adopt Zoom’s seamless platform, addressing all collaboration and communication requirements as everyone turned to a work-from-home model. 

During these challenging times, we enabled businesses to easily adopt solutions to sustain their ongoing operations while supporting them with expertise to plan for the future.

What are the key elements of a modern approach to defining a comprehensive enterprise security strategy?

As enterprises move towards digitization, cyberattacks have become more and more prevalent. The risks faced by enterprises using outdated security solutions have dramatically increased in recent years. With also remote work culture, sensitive data such as employee data, intellectual property, and financial data are getting shared outside a company’s wall and this will again lead to cyber-attacks. Organizations, whether small or large, need to be aware of the cyber threats and should have a robust cybersecurity strategy in place to protect their data and operations. It is important to choose solutions that best fit the requirements of your business. A modernization effort can reduce tool sprawl, streamline management and improve the organization’s ability to detect, prevent and respond to cyber threats.

Here are the key elements of a modern approach to defining a comprehensive Enterprise Security Strategy.

Zero Trust Network Access (ZTNA)  –  Security has traditionally focused on the network perimeter and the user, device, or application inside the secure perimeter is of trust. But this model is not effective in the remote and hybrid work models. The rapid adoption of Software-as-a-Service (SaaS) and shadow IT applications have further complicated perimeter-based security. In a zero-trust approach, all users, devices, and applications are not of trust, to begin with.

Software-Defined Perimeter: With the adoption of the cloud, it’s simply not feasible to provision and manage VPNs for every connection. Software-Defined Perimeter solutions enable users selective access to specific resources based on device, location, time of day, and other variables.

Identity and Access Management (IAM):  This solution helps in managing user identities and credentials. It grants access and authentication to users and provides capabilities such as single sign-on, multi-factor authentication, and federated identity management.

Mobile Device Management: In the era of BYOD and employees working on phones, Mobile device management (MDM) is essential to any security strategy. Employees are excessively using their personal devices to access business-critical applications and data. The MDM solution should be compatible with the single sign-on and multifactor authentication approaches and must incorporate zero trust principles.

Extended Detection and Response (XDR): It is important that organizations secure the endpoints on their own. Extended detection and response (EDR) solutions monitor endpoints for cyber-attacks and automatically take action against cyber threats and protect them. Analytics is used to protect against advanced persistent threats and zero-day attacks.

Do edge data centers have a competitive advantage over centralized data centers?

Edge data centers are small data centers that are located close to the edge of a network as opposed to in the cloud or a remote data center. The main advantage of an edge data center is the quick delivery of services as the edge reduces data transmission time to single-digit milliseconds with minimal latency, providing a better user experience. In the edge architecture, data does not travel a long distance and this guarantees data security as data in transit is the most prone to cyberattacks. Edge computing also helps companies overcome the problems of local compliance and privacy regulations as well as the issue of data sovereignty. Edge computing is increasingly becoming the data of the future, with Gartner estimating that 75 percent of enterprise-generated data will be processed outside of the cloud or a traditional centralized data center by 2025. It will play a vital role in the success of the metaverse and is required for public acceptance and integration. With the adoption of new technologies such as IoT, AI, ML, blockchain, and big data the amount of data collected at the source is growing drastically. Hence data processing has to happen at the edge and this has led to its popularity among enterprises.

What are the benefits of combining cloud and colocation?

Cloud and colocation have been a topic of debate for hosting data center infrastructure. Cloud and colocation migration has seen tremendous adoption worldwide in the past few years, but our recent move to remote work culture has compelled enterprises to lean on cloud and colocation services and applications more than ever. While the benefits of cloud adoption — lowered costs, simplified operations, and faster rollout of applications — are appealing, businesses must do their research to ensure they can achieve the most benefits while minimizing the associated risks. Customers rent space for their servers, storage, and other hardware from a third-party provider who assumes responsibility for the bulk of administrative and management functions in the colocation.

Colo facilities add to improved regulatory compliance because they are required to implement a lot of security and privacy measures to protect customer data. Providers should follow high standards regarding the use of security controls, processes, and procedures. Colocation can provide proximity to your business and sort out the problems of latency and traffic.  According to an IDG report, colocation has emerged as an “essential pillar” in a successful hybrid IT strategy. The study found that about two-thirds of companies already store at least some of their data in a colocation data center. Colocation provides the ability to optimize how enterprises use their existing infrastructure and cloud environments. Colocation facilities often support a remote workforce as they have their own network operator. 

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