Last Updated On 1st March 2021
What Types of User Information Does SaaS Industry Obtain?
You have choices about the data we collect. When you are asked to provide personal data, you may decline. But if you choose not to provide data that is necessary to enable us to provide the Services, you may not be able to use all or part of those Services.
The data we collect depends on the context of your interactions with SaaS Industry and the choices you make (including your privacy settings), and the Services you use.
SaaS Industry may obtain the following types of information from you or concerning your computer or device (“Information”), which may include information that can be used to identify you as specified below (“Personally Identifiable Information”):
- Email Address
- Mailing Address
- Phone Number(s)
- Blog or Website URL
- Demographic Information (e.g., age, gender, interests, and preferences)
- Professional Title
- Activities or Content Viewed on our platform
In certain cases, we may request that you provide some of the Information identified above in order to obtain specific products or services (such as registering for an event or logging in to download a research report from our website). You may choose not to provide the information we request. However, if you chose not to share the information, you may still use our platform, but you may be unable to access certain features or services.
When you register to receive any products or services from SaaS Industry or provide information to SaaS Industry in any other manner, you agree to provide only true, accurate, current, and complete information.
Information Collected Automatically
SaaS Industry may automatically receive and log certain types of information when you visit or interact with our websites, services, mobile applications, or other products, including:
- Browser Information
- Operating System Information
- Mobile Device Information (e.g., device identifier, mobile operating system, etc.)
- IP Address
- Internet Service Provider
- Content Viewed
- Geographic Location
- Connection Speed
- Time of Visit
- Referring Site, Application, or Service
- Registration Time
You may choose to view or delete your information collected automatically by SaaS Industry by raising a request through your online portal. However, if you are still unable to achieve your goal, you may then mail us here .
How Do We Use This Information?
We use the Information we obtain from or concerning you or your computer or device to provide SaaS Industry products and services, fulfill your requests, improve our products and services, personalize and tailor your experience on SaaS Industry, operate our business, and understand how users are engaging with SaaS Industry.
We use the data to provide and improve the Services we offer, and to perform essential business operations. This includes operating the Services, maintaining and improving the performance of the Services, developing new features, conducting research, and periodically provide promotional materials or notifications related to our products and services to the email address associated with your account. Examples of such uses include the following:
Providing the Services: We use data to carry out your transactions with us and to provide the Services to you. In certain cases, the Services include personalized features and recommendations that enhance your productivity and enjoyment, and automatically tailor your experience based on the data we have about you.
Technical support: We use data to diagnose product problems, and to provide other customer support and services.
Improving the Services: We use data to continually improve our website and our Services, including system administration, system security, and adding new features or capabilities.
Business Operations: We use data to develop aggregated analyses and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.
Promotions: We may use your data to administer contests, promotions, surveys, or other site features.
Improving Advertising Campaigns: We may use your data to improve our advertising campaigns, primarily in an effort to prevent targeting of impressions via third-party channels when they are not relevant to you.
Sending Emails and Newsletters: We may use your data to send you periodic emails and newsletters. Depending on the marketing preferences you select while subscribing for our emails, we may send you occasional marketing emails and newsletters about our products and services, which you can unsubscribe from at any time using the link provided in the message.
In General: We use data to respond to your inquiries and requests relating to our Services, to create and administer your accounts, and to provide us with information and access to resources that you have requested from us. We also use data for general business purposes, including, among other things, to improve customer service, to help us improve the content and functionality of our Services, to better understand our users, to protect against wrongdoing or plagiarism.
SaaS Industry may place “cookies” on your computer or device that may contain anonymous Information that is associated with you. Cookies are small text files a website uses to recognize users and are typically placed on your hard disk by a web server. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you or that, in some cases, can be read by a third-party domain.
Keeping Your Data Confidential, & Resilient
We implement a variety of measures to ensure that our processing systems remain confidential, resilient, and available. Specifically, we have implemented processes to help ensure high availability, business continuity, and prompt disaster recovery. We commit to maintaining strong physical and logical access controls.
Every part of the Services utilize properly-provisioned, redundant servers (e.g., multiple load balancers, web servers, replica databases) in case of failure. We take servers out of operation as part of regular maintenance, without impacting availability.
We keep encrypted backups of data every hour in multiple regions. While never expected, in the case of production data loss (i.e., primary data stores loss), we will restore organizational data from these backups.
Recovery: In the event of a region-wide or worldwide outage, we will bring up a duplicate environment in a different region or our nearest backup available. Our operations team has extensive experience performing full region migrations.
Access Controls: SaaS Industry is hosted on a dedicated WordPress hosting that has many years of experience in designing, constructing, and operating large-scale operations and data centers. This experience has been applied to the platform and infrastructure. All physical and electronic access to data centers by our providers is stored in secure facilities as per the terms of engagement. SaaS Industry employees do not have control or access to its service providers’ centers, servers, network equipment, or storage.
Logical Access Controls: SaaS Industry is the assigned administrator of its infrastructure, and only designated authorized operations team members have access to configure the infrastructure on an as-needed basis.
Disclosure of Information to Third Parties
SaaS Industry may disclose your personal data with your consent, or as necessary to provide the Services to you.
SaaS Industry relies on third-party vendors and service providers to provide support and assistance for its products, services, and events (“Service Providers”), and we may disclose your Information (including Personally-Identifying Information) to these Service Providers to the extent necessary to support our products, services or events, or as otherwise set forth below.
SaaS Industry uses third parties, such as Hubspot, MeraEvents, Bigmarker, etc to process registrations or as a host for SaaS Industry events and programs. SaaS Industry may provide your Information (including Personally-Identifying Information) to such registration services when you register for a SaaS Industry event or program. In addition, as discussed below, SaaS Industry (or its third-party registration service) may provide your Information (including Personally-Identifying Information) to companies that sponsor or underwrite portions of an event that you register for, attend, or view.
SaaS Industry’s website services are hosted by a third-party service provider, which is an enterprise web hosting platform. All Information obtained and stored by SaaS Industry’s websites is processed and stored on servers that are owned and operated by WordPress.
Third Party Websites
SaaS industry offers the ability to share SaaS Industry content on Third Party Websites, including social networking and blogging services such as LinkedIn or Facebook, through “plugins” or “widgets” (such as LinkedIn’s “in” button or Facebook’s “Like” button). When you elect to share content and information with others on Third Party Websites, SaaS Industry may transmit your Information (including Personally-Identifying Information) to such Third Party Websites. This Information may be visible on the Third Party Website to anyone who has access to that content or Information. Your decision to share information in this manner is completely voluntary. You should ensure that you are comfortable with how Third Party Websites may share your Information by reviewing their privacy policies and/or modifying your privacy settings directly on those Third Party Websites.
URL/Referrer Header Information
When you visit SaaS Industry websites, certain information about the content or activities you have engaged in on SaaS Industry may be reflected in the Uniform Resource Locator (“URL”) for the page you are viewing on SaaS Industry (i.e., the Internet “address,” commonly displayed in the browser window). For example, the date or title of an article you are viewing may appear in the URL for that page. In addition, if you are logged into a SaaS Industry account, certain account information (may be visible in the URL when you visit your account on SaaS Industry. If you leave SaaS Industry to visit a third party website, including when you click on an advertisement or link or when you share information through a social plug-in (like the Linked In “in” button), the information contained in the URL may be transmitted to the third-party website by your browser.
Advertisers and Analytics Services
SaaS Industry uses third-party advertisers, including ad networks, to provide advertising on its websites. In addition, as discussed in (“Analytics Services”), SaaS Industry uses third-party analytics products to obtain information about how users are using and interacting with SaaS Industry. These third parties may receive Information (including Personally-Identifying Information) from SaaS Industry as discussed in greater detail in (“Security and Protection of Personally-Identifying Information”).
Law Enforcement/Legal Process
Redressal Mechanism: Any complaints. or concerns with regards to the processing of information provided by you or breach of these terms shall be immediately informed as mentioned above via website form or email. We request you to please provide the following information in your complaint: a) Your address, telephone number, and e-mail address; and b) A statement, under penalty of perjury, that the information in the notice is accurate and the Company shall not be responsible for any communication, if addressed, to any non-designated person in this regard.
Change of Control
If SaaS Industry, or substantially all of its assets, is acquired by another company or party, user information will be one of the assets transferred or acquired by the purchaser. You acknowledge that such transfers may occur and that any purchaser of SaaS Industry or its assets may continue to collect, use and disclose your Information as set forth in this Policy.
Third-Party Advertising on SaaS Industry
SaaS Industry may allow third-party advertising serving companies, including ad networks (“Advertisers”), to display advertisements or provide other advertising services on SaaS Industry. These third party Advertisers may use techniques other than HTTP cookies to recognize your computer or device and/or to collect and record demographic and other information about you, including your activities on or off SaaS Industry. These techniques may be used directly in SaaS Industry. Please keep in mind that your web browser may not permit you to block the use of these techniques, and that browser settings that block conventional cookies may have no effect on such techniques.
Advertisers may use the information collected to display advertisements that are tailored to your interests or background and/or associate such information with your subsequent visits, purchases, or other activities on other websites. Advertisers may also share this information with their clients or other third parties.
SaaS Industry currently may be using one or more of the following Advertisers to provide advertising and related services on SaaS Industry. If you would like to know about their information gathering and privacy practices, please visit the links below
In addition, SaaS Industry uses third-party analytics providers and products to obtain, compile and analyze Information (that may include Personally-Identifying Information) about how users are using and interacting with SaaS Industry. SaaS Industry may provide Information (including Personally-Identifying Information) to these analytics providers for the purpose of obtaining statistics and other information about how users are using and interacting with SaaS Industry. These analytics providers may use tracking techniques other than HTTP cookies to recognize your computer or device and/or to collect or compile this information. These techniques may be used directly in SaaS Industry. SaaS Industry has no responsibility for the technologies, tools, or practices of the third parties that provide analytics products and services to SaaS Industry. Please also keep in mind that your web browser may not permit you to block the use of these techniques, and that browser settings that block conventional cookies may have no effect on such techniques.
Security and Protection of Personally Identifying Information
We have implemented reasonable security measures and practices in an effort to protect the confidentiality of your Personally-Identifying Information (other than Personally-Identifying Information that you have elected to disclose to others). However, no security system is impenetrable. It may be possible for third parties to intercept or access the information you provide to SaaS Industry. SaaS Industry cannot guarantee the security of your Personally-Identifying Information, nor can we guarantee that information you supply will not be intercepted while being transmitted to SaaS Industry. It is important for you to protect against unauthorized access to your password(s) and computer or device, and to log off when using any shared computer.
Email or Text Message Communications
We may contact you by e-mail, text message, or other equivalent electronic communications if you access SaaS Industry products or services or register for events or other content or services provided by SaaS Industry. By visiting or using SaaS Industry content, products, or services, or registering for or attending SaaS Industry events, you specifically consent to the receipt of these e-mail or text message communications. If you do not want to receive emails, text messages, or other communications from us, please notify us by clicking here and include sufficient information for us to identify your account, including your Name, Email Address (or Cellphone Number), and the specifics of your request. If you unsubscribe, SaaS industry may still contact you via email or text message for administrative purposes or concerning any products, services, or events for which you have registered or are using.
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