Salesforce achieves Net Zero energy consumption and announces updates to the Sustainability Cloud

At a Glance

Salesforce has declared a significant victory in the fight against global climate change. Utilizing 100 percent renewable energy and purchasing carbon offsets has effectively achieved Net Zero energy usage across its value chain.


Salesforce, a global cloud computing company that develops CRM solutions announced a significant achievement in the fight against global climate change today at Dreamforce, the company’s annual customer extravaganza. 

According to the company, it has achieved effective Net-Zero energy usage across its entire value chain by using 100 percent renewable energy and purchasing carbon offsets when this is not possible.  ​​

Simultaneously, it announced updates to the Sustainability Cloud, a product that the company sells to other organizations to manage their climate initiatives, demonstrating that you can be responsible while being a capitalist. Speaking at yesterday’s Dreamforce press event, Suzanne DiBianca, Salesforce’s chief impact officer and EVP for corporate relations, stated that the company is proud to be an example of a large organization taking positive climate action.

I’m very excited about our commitment to climate action around being a Net Zero company today. And this is not in 2030, not in 2040, not in some other future moment. We know we have to accelerate, and we have gotten to Net Zero today, including our entire value chain, which is Scope 1, 2, and 3. Very few companies have gotten here.

Suzanne DiBianca, Salesforce’s chief impact officer and EVP for corporate relations

Ari Alexander, GM of Sustainability Cloud, explained that the sustainability community assesses a company’s carbon footprint in three major categories known as Scope 1, Scope 2, and Scope 3. He added, “Scope 1 and 2 are what you own, what you operate, what you control, and then what energy is procured in order to power your operation.”

Scope 3 is everything your company touches, also known as “up and down the value chain” in the industry. “The vast majority of the emissions that a company is responsible for are actually not in their direct operational control, but relate to their upstream suppliers that they procure goods and services from, or in the case of other industries the downstream use of the product or the life of a product,” Ari added. 

So, when Salesforce says it is Net Zero up and down the value chain, it includes everything it controls and every company it does business with. Because there are so many variables outside of Salesforce’s control, Alexander says that when the company can’t ensure that a partner or vendor is adhering to its standards, it purchases “high-quality carbon offsets.”

In addition, the company announced plans to accelerate its tree planting goals, to plant 30 million trees this year. This entails collaborating with other organizations to plant, grow, and restore 100 million trees over ten years, a goal they have been pushing for much sooner.

Speaking at the Dreamforce press event, company president and COO Bret Taylor stated that the climate crisis has affected everyone. He believes Salesforce can have a meaningful impact based on its behavior while serving as an example for other organizations.

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