Frost & Sullivan Bestows Product Leadership Award to CSG SaaS Platform for Innovative Technology and Unparalleled Customer Experiences

CSG is a pioneer in customer interaction, revenue management, and payment solutions that elevate everyday customer experiences. Its customer-centric approach and cloud-first architecture help businesses launch new digital services worldwide, grow into new areas, and create dynamic experiences that attract new customers and strengthen brand loyalty.

CSG is revolutionizing the way businesses interact with their consumers by equipping today’s top brands with cutting-edge technology that enables them to deliver exceptional customer experiences.

Frost & Sullivan awarded CSG the 2021 Asia-Pacific OSS/BSS Product Leadership Award for their agile, end-to-end revenue management package. CSG’s ongoing innovation, which provides organizations with flexible and adjustable solutions that help them digitally monetize and enhance their customers’ experiences, has been recognized.

Ian Watterson, head of CSG’s Asia-Pacific business, ‘CSG’s future-ready technologies ease the complexities of creating dynamic ecosystems and deliver more impactful value to consumers, enterprises, and partners.’ 

‘Being consistently recognized by Frost & Sullivan for our next-generation SaaS platform in the Asia-Pacific market and around the globe is truly a great honor. We are thankful for the recognition of our industry-leading technologies and innovation for communications service providers in the Asia Pacific OSS/BSS market,’ he added.

For its leadership in enabling telco operators to monetize new revenue streams efficiently across various locations and channels, optimize business costs, improve service delivery, and leverage data and insights to understand their customers better and deliver exceptional experiences, Frost & Sullivan awarded CSG the 2021 Asia-Pacific OSS/BSS Product Leadership Award.

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