Fin raises $20M from Coatue in a Series A round

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Fin, a work insights platform, has announced a $20M Series A funding round led by Coatue to accelerate its expansion into new countries by investing in sales, marketing, and R&D. Fin employs technology to evaluate critical staff workflows and find more efficient ways for operations teams to work


Fin, a work insights platform, has announced that it has raised $20 million in a Series A funding round led by Coatue. Other participants include First Round Capital, Accel, and Kleiner Perkins. Evan Cummack, a veteran of the business SaaS industry and a former Twilio leader, has joined Fin as chief executive officer.

​​Fin will use the new funds in sales, marketing, and R&D to speed its expansion into new markets. Fin has recently hired seasoned leaders from Twilio, LinkedIn, Coupa, Slack, and Google to help support this expansion.

Fin uses technology to assess important employee workflows and uncover more effective methods for operations teams to work with some of the world’s fastest-growing firms as customers.

In just 18 months, the modern workplace went from being a tough management challenge to complete pandemonium. Knowledge workers are working from various locations and using a greater number of SaaS applications than ever before, yet the vast majority of companies are in the dark as to how critical business workflows are being carried out across all these apps.”

Evan Cummack, the CEO

He added, “A company’s greatest asset is their people. By empowering teams with insights into how specific workflow and technology combinations impact productivity, we help teams continuously learn and improve, enabling companies to achieve better outcomes and make more informed decisions about software investment and automation. Fin is reimagining the future of knowledge work and the relationship between human and software investments.”

Fin’s software measures productivity in real-time across numerous applications and provides managers with insights that help them improve processes, coaching, and technology. Fin’s simple-to-use yet powerful browser plugin unlocks complex big data analytics that quickly reveals how teams truly engage with technology. Employees are uniquely empowered to control their own performance, while enterprises gain visibility into possibilities and obstacles that could otherwise go undiscovered, resulting in improved operations and customer experience (CX).

Companies that use Fin can improve their processes, replicate the best performers, and assist with regulatory compliance.

“Over the past several years, we’ve seen companies increasingly instrument and measure outcomes in software development, user adoption, go-to-market, and more. Yet, companies are not applying these same principles across many of their core operations. We’re excited to partner with Fin as they use highly flexible data methods and a people-centric approach to help companies gain greater visibility into productivity in their operations. We believe this represents a large untapped market with impressive growth potential.”

Arielle Zuckerberg, a partner at Coatue
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